We constantly strive to give you the best possible care and attention.  If you have any suggestions or are unhappy about any aspect of our service, please ask to speak with Alison Heron one of our managers who will be more than happy to listen.

We have provided you with a link to the practice complaints leaflet, complaints form and third party consent forms, please be aware we are unable to discuss third party information with you without their consent to do so.  You can also obtain paper copies of the leaflets from the surgery


RGMC – CBC Health Complaints Leaflet Rowlands Gill May 2019

RGMC – CBC Health Complaints Form

RGMC – CBC Health Third Party Consent Form (Complaints)

We operate a validated complaints procedure.



Comments are closed.